Signalraft · Effective 13 November 2026

How can we help?

Contact the Signalraft team for help with your account, workspace, privacy or a billing question.

Email support

Use this address for product help, account closure, privacy requests and complaints. Please include “Signalraft” and a short description in your subject.

What to include

Tell us your account email, the page or feature involved, what happened and roughly when. A screenshot without confidential information can help. Never send passwords, API keys, full card numbers or card security codes.

For account-closure or privacy requests, please use email so that we can keep a written record. We do not currently offer a guaranteed response time or emergency support service.

Account closure and privacy

To request account closure, access to your personal information or deletion, email us from your account address where possible. We may need to verify your authority. Workspace reset does not delete all account, media or backup records; broader requests are handled manually. Read the retention and deletion information.

Charges, cancellation and refunds

Free planning remains available without payment. Optional Signalraft Pro is €29 per month, including any applicable taxes, and renews monthly only after you explicitly subscribe. See pricing and availability.

Open Settings → Manage subscription to update billing details or cancel renewal. Cancellation takes effect at the end of the current paid period. There is no automatic prorated refund for unused time; statutory rights remain unaffected. Stopping use or resetting your workspace does not cancel a subscription. Contact us if you cannot access subscription management or need a refund or billing issue reviewed.

For a billing enquiry, email us the date, amount, currency and statement description so we can investigate. Include your account email or invoice reference, if available. Your legal rights are unaffected. See fees, cancellation and refunds.

Who provides Signalraft?

Signalraft is a trading name of QUANTUM CLOUD AI LTD, registered in England and Wales, company number 16921441. UK VAT number: GB510136939.

Registered office and postal correspondence:
128 City Road
London, EC1V 2NX
United Kingdom

This is the company's registered office, not a walk-in support location. View the company on Companies House.